Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you:

• Request our IT services or support
• Contact us through our website or email
• Subscribe to our newsletter or updates
• Participate in surveys or feedback forms

This may include your name, email address, phone number, company information, and details about your IT needs.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our IT services
• Respond to your inquiries and support requests
• Send you technical updates and security alerts
• Communicate about our services and special offers
• Ensure the security and integrity of our systems

Information Protection

We implement industry-standard security measures to protect your personal information:

• Encrypted data transmission using SSL/TLS protocols
• Secure data storage with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices
• Compliance with applicable data protection regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• With trusted service providers who assist in our operations (under strict confidentiality agreements)

Cookies and Tracking

Our website may use cookies and similar technologies to:

• Enhance your browsing experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide personalized content and services

You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications
• Data portability where applicable

To exercise these rights, please contact us at privacy@spydernetit.com.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our services

This policy was last updated on December 2024.